Last updated on 27 May 2026
Welcome to Good Roots Work, operated by Cavalry Scout Pty Ltd (ABN as registered). These Terms apply to your use of our website at goodroots.work, our documentation, our free public tools, and any paid Certificate Transparency monitoring services we offer (including access via app.goodroots.work).
By using Good Roots Work, you agree to these Terms. If you do not agree, do not use the service.
1.1. Certificate Transparency monitoring — We provide software and services to monitor public CT logs, detect anomalous certificate issuance, and notify you according to your plan. Paid plans (for example Pro and Enterprise) may include higher limits, private CAA policy features, integrations, and support as described on our pricing page.
1.2. Free public tools — The CAA policy tool and related public API endpoints are offered without charge and do not require an account. These tools remain available on the Free tier and to the public unless we announce otherwise.
1.3. Early access — Features marked as coming soon, beta, or early access may change, be limited, or be withdrawn. We will use reasonable efforts to communicate material changes.
2.1. You must be at least 18 years old and able to form a binding contract to use Good Roots Work.
2.2. Account registration — Paid monitoring features require an account at app.goodroots.work. You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account.
2.3. Organisation use — If you register on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3.1. You agree not to use Good Roots Work for illegal or unauthorised purposes, to violate applicable laws, or to infringe the rights of others.
3.2. You agree not to interfere with the proper functioning of Good Roots Work, probe or bypass security controls, scrape the service in a way that impairs availability, or attempt unauthorised access to our systems or other users’ data.
3.3. You may only submit domain names and monitoring configuration for domains you are authorised to manage or investigate in a legitimate security or operational capacity.
4.1. The CAA tool performs DNS lookups for domains you submit and may initiate Domain Connect flows with your DNS provider when you choose to deploy a policy.
4.2. You are solely responsible for reviewing and approving any DNS changes through your DNS provider’s interface. We do not guarantee that a DNS or Domain Connect change will succeed or match your intended policy.
4.3. Free tools are provided without service-level commitments unless explicitly stated in a separate agreement.
5.1. Plans and pricing — Paid plans, prices, and feature limits are described on our website and in your account. We may introduce or change plans with notice where required by law or your subscription agreement.
5.2. Billing — Fees are charged in advance for each billing period unless otherwise stated at checkout. Payment processing is provided by Stripe. You authorise us (or Stripe) to charge your chosen payment method for recurring fees. Australian customers may be charged GST (10%) where Stripe Tax determines it applies.
5.3. Community plan — The Community plan is $0 per month but requires a valid payment method on file at signup via Stripe Checkout.
5.4. Upgrades — Upgrading to a paid plan (e.g. Startup) through Checkout starts a new billing period; we do not prorate charges for mid-cycle upgrades unless we state otherwise in writing.
5.5. Cancellation — You may cancel or change a subscription through the Stripe Customer Portal (linked from your account billing settings) or by contacting us. Cancellation stops future charges; access may continue until the end of the current billing period unless otherwise stated.
5.6. Refunds — Refunds are handled manually on request. If you are unsatisfied with service availability within the first 30 days of a paid subscription, contact us to request a refund; approval is at our discretion except where required by law.
5.7. Non-payment — We may suspend or terminate paid access if payment fails and is not remedied within a reasonable period.
5.8. Usage-based and enterprise — Usage-based and enterprise customers may be subject to an order form or master agreement that supplements these Terms. If there is a conflict, the order form prevails for that customer.
6.1. We handle personal and service data as described in our Privacy Policy.
6.2. By using Good Roots Work, you grant us the rights necessary to operate the service, including processing domains you submit, monitoring configuration, alert delivery, and usage data.
6.3. We may use aggregated and anonymised data for analytics, security, and product improvement.
7.1. All content, software, documentation, logos, and trademarks on Good Roots Work are owned by Cavalry Scout Pty Ltd or its licensors.
7.2. You may not copy, modify, distribute, or create derivative works from our service or materials except as permitted by law or with our written consent.
7.3. You retain ownership of your data. You grant us a licence to use your data solely to provide and improve the service.
8.1. Good Roots Work may integrate with third-party DNS providers, identity providers, webhooks, or analytics services. Your use of those services is subject to their terms.
8.2. We are not responsible for third-party services outside our reasonable control.
9.1. Good Roots Work is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
9.2. Certificate Transparency monitoring depends on public log availability, DNS data, and third-party infrastructure. We do not warrant that monitoring will detect every issuance event, that alerts will be timely or error-free, or that the service will be uninterrupted or secure in all circumstances.
9.3. Nothing in these Terms excludes, restricts, or modifies rights or remedies that cannot be excluded under applicable law (including the Australian Consumer Law).
10.1. To the maximum extent permitted by law, Cavalry Scout Pty Ltd and its affiliates, directors, and employees are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of Good Roots Work.
10.2. Our total liability for any claim relating to the service is limited to the fees you paid us for the service in the twelve (12) months before the event giving rise to the claim, or AUD $100 if you have not paid fees, except where liability cannot be limited by law.
11.1. You agree to indemnify Cavalry Scout Pty Ltd against claims arising from your misuse of the service, violation of these Terms, or submission of domains or data you are not authorised to use.
12.1. We may suspend or terminate access if you breach these Terms, fail to pay applicable fees, or if continued provision poses a security or legal risk.
12.2. You may stop using the service at any time. Provisions that by nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.
13.1. We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes take effect constitutes acceptance where permitted by law.
14.1. These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia for disputes arising from use of Good Roots Work.
Questions about these Terms: support@goodroots.work or our contact form.
Enterprise and sales enquiries: contact form — Enterprise.
