Last updated on 27 May 2026
At Good Roots Work, operated by Cavalry Scout Pty Ltd, we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, free tools, documentation, and Certificate Transparency monitoring services (including app.goodroots.work).
By using Good Roots Work, you consent to the practices described here.
The CAA policy tool does not require an account. When you analyse a domain, we process the domain name and related DNS data you request so we can perform lookups and, if you choose, initiate a Domain Connect deployment with your DNS provider. We do not require your name or email to use the free tool.
If you register for Certificate Transparency monitoring, we collect information such as:
If you submit our contact form, we collect your name, email address, message, and any enquiry topic you select (for example Pro, Enterprise, pricing, or integrations) so we can route and respond to your request.
When paid plans are available, payment processing is handled by our payment provider. We receive billing-related information such as subscription status and limited payment metadata; we do not store full payment card numbers on our servers.
We may collect standard web and application data, including:
We use analytics and observability tools (such as privacy-oriented web analytics and application performance monitoring) for these purposes.
Our site may use cookies or similar technologies for basic functionality, session management (where applicable), and analytics. You can control cookies through your browser settings; disabling cookies may affect some features.
2.1. To provide, operate, and maintain Good Roots Work, including CT monitoring, alerts, free tools, and customer support.
2.2. To process enquiries and sales conversations.
2.3. To administer accounts, subscriptions, and billing where applicable.
2.4. To detect, prevent, and address abuse, fraud, and security issues.
2.5. To analyse aggregated or anonymised usage and improve our products and documentation.
2.6. To comply with legal obligations and enforce our Terms & Conditions.
3.1. We do not sell your personal information.
3.2. We may share information with service providers who help us operate Good Roots Work (for example hosting, email delivery, payment processing, analytics, and error monitoring). They are permitted to use your information only to perform services for us and must protect it appropriately.
3.3. We may share information when you direct us to integrate with a third party (for example a DNS provider via Domain Connect, a webhook endpoint you configure, or an identity provider for SSO).
3.4. We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Good Roots Work, our users, or others.
3.5. We may share information in connection with a corporate transaction (such as a merger or acquisition), subject to appropriate confidentiality protections.
4.1. We retain personal and service data for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.
4.2. Monitoring history and alert data may be retained according to your plan limits or an Enterprise agreement. When you close an account, we will delete or anonymise personal data within a reasonable period unless we must retain it for legal or legitimate business purposes.
5.1. We implement reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or alteration.
5.2. No method of transmission or storage is completely secure. We cannot guarantee absolute security.
6.1. Good Roots Work is operated from Australia. Your information may be processed in Australia and in other countries where our service providers operate. Where required, we take steps designed to ensure appropriate safeguards for cross-border transfers.
7.1. Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing.
7.2. You may update account details in app.goodroots.work where that functionality is available, or contact us at support@goodroots.work.
7.3. If you are in Australia and believe we have handled your personal information in breach of the Privacy Act 1988 (Cth), you may contact us first. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Good Roots Work may link to third-party websites or services (including DNS providers and documentation). We are not responsible for their privacy practices. Review their policies before providing personal information.
Good Roots Work is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes may also be communicated by email or in-product notice where appropriate.
Privacy questions or requests: support@goodroots.work or our contact form.
Enterprise enquiries: contact form — Enterprise.
